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Testimonials

What Our Customers are Saying
  • I would use Benjamin Franklin Plumbing again in the future, and you should check them out too!
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    “I hired Benjamin Franklin Plumbing - Reno for the first time recently. I needed a sewer line birthed and I did not know how to do it myself. The employees were knowledgeable people and generally friendly. They made the process look easy and I was very impressed. Scheduling an appointment was a breeze. I would use Benjamin Franklin Plumbing - Reno again in the future and you should check them out, too!”

    Rod

  • The staff was professional and very knowledgeable about their work
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    “I had a great experience with Benjamin Franklin Plumbing. They did a lot of work for me: they checked the hot water heater in my home, drained the water tank, and they also checked the sink, dishwasher, and roof of my home to make sure that it was all in order. I'd definitely recommend this company to potential future customers. The pricing was affordable. The staff was professional and very knowledgeable about their work.”

    Richard

  • They handled a lot of the plumbing issues we had. And really fast!
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    “Highly Recommend! We're a hotel management and consulting group managing a lodge in the Sierra Mountains. We rent the lodge to large groups, sometimes 40-45 people. This past winter brought a lot of problems for the building and Benjamin Franklin Plumbing was a convenient resource to have in our pocket. In general, they handled a lot of the plumbing issues we had. And really fast! Some were emergencies involving guests coming in to our location with service requests, rather than calling. Benjamin Franklin answered our calls every time!”

    Miramar Hospitality

  • Benjamin Franklin Plumbing was very professional, responded immediately to my service request call, and presented knowledgeable plumbers
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    “Benjamin Franklin Plumbing was very professional, responded immediately to my service request call, and presented knowledgeable plumbers. If more extensive work is needed, I will call this company only. Thanks Tyler!”

    Elizabeth

  • Very efficient and timely service handled in a very professional manner
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    “They did an excellent job installing my water heater. Very efficient and timely service handled in a very professional manner.”

    Phil

  • I will certainly be calling them for the next plumbing problem
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    “As a service provider myself, I am rather sensitive to communication and responsiveness from a contractor. I'm impressed with how quickly BF called back and sent out a plumber to fix our issue. This really helped me relax and focus on running my business. Overall a great value for us. No hesitation in recommending BF, and I will certainly be calling them for the next plumbing problem.”

    Scott

  • Good examples of customer service, on time, and not rushing through the job
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    “Very satisfactory. Both plumbers, Bryan and Keith have been good examples of customer service, on time, not rushing through the job I asked for and considerate by explaining everything that they did to complete the job in a way that I understood. I will continue to use Benjamin Franklin Plumbing.”

    Moana

  • They are very professional and work is exemplary
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    “Work performed was excellent and quickly accomplished.. I have had Franklin come out to replace my Heater and to make small plumbing repairs. They are very professional and work is exemplary. I recommend their consideration when needing plumbing repairs. Prices are comparable to other options, however, the prompt service was a real help.”

    Neil

  • I have used this company many many times, and I would whole heartedly recommend them
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    “Fantastic!!!! I have used this company many many times... and I would whole heartedly recommend them. Not only is the staff helpful and friendly the work is far superior to any other that I have experienced.”

    Megan

  • I would recommend them to anyone to take care of your home heating,air and plumbing needs
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    “BEST THERE IS! This is the best company you can have in your tool box. I would recommend them to anyone to take care of your home heating,air and plumbing needs.”

    Mary

  • I will definitely use Benjamin Franklin Plumbing for all my plumbing needs in the future
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    “Very Satisfied. We had what we thought was a leaking dishwasher and our Technician Robert discovered that the sink sprayer was not centered over the hole in the sink and water was leaking into the cabinet. Robert's experience saved the day!! He was very professional and friendly and I will definitely use Benjamin Franklin Plumbing for all my plumbing needs in the future.”

    Diana

  • Arrived within the time frame and went straight to work. Friendly, courteous and professional.
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    “Super job! Appointment was super easy to do via their website. Arrived within the time frame and went straight to work. Friendly, courteous and professional.”

    Cynthia

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